HelpAccount and billing
Plans and billing
What each card costs, what the one monthly plan is for, and how paying works during early access.
You buy a TapX card once. There is no subscription on it, no renewal and nothing to cancel — your profile, your QR code and your lead capture keep working for as long as TapX exists.
Cards
| Card | Price | Material | Includes |
|---|---|---|---|
| Classic | S$30 | Plastic, printed | Digital profile, share by tap, QR or link, save-contact button, lead capture with PDPA consent |
| Professional | S$60 | Metal, laser engraved | Everything in Classic, plus preset card designs and engraving |
| Premium | S$80 | Titanium, laser engraved | Everything in Professional, on titanium |
| Teams | Quoted | Metal or titanium, engraved per person | Bulk pricing on the number of cards and the setup you want us to do |
Your own design or logo is S$20 extra on any card. Preset TapX designs are included in the price.
Single-purpose cards
Google review, TikTok, Instagram and menu cards open one destination and have no profile. They share one price ladder, and you can mix them in a single order:
| Cards | Price |
|---|---|
| 1 | S$30 |
| 2 | S$50 |
| 3 | S$70 |
| 4 | S$80 |
| 5 | S$100 |
Stands are separate: a Google review counter stand is S$59, and menu table stands are S$39 each or S$149 for five.
The one monthly plan, and who it’s for
The business dashboard is S$9.90 a month per business, and it’s optional. It covers every card and stand a business has: how often each is tapped, labels like “Table 4” or “Counter”, changing where a card points without asking us, and switching off anything that goes missing.
It’s for shops, cafes and restaurants. Individuals never pay monthly for anything — your profile and leads are yours with the card.
How paying works right now
TapX is in early access and there’s no checkout on the site yet. Early members are invoiced by hand, and pilots are free. Card payments through Stripe come before public launch.
Early members get their card first.
If your details change
Edit your profile and the card opens the new details. You never need a new card for a new job title — what the card opens is what changes, not the card. See The card link.
If you want a different card later
Buy it. A new card is linked to the same account, so your profile, handle and leads all stay as they are. The old card can be switched off, or kept as a spare.
Refunds and replacements
A card that stops reading is replaced. Replacement and refund terms are being written properly before public launch; during early access, email hello@tapx.sg and we’ll sort it out.
Still stuck? Email hello@tapx.sg and a person will answer.