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Set up your card

From opening the envelope to your first real tap, in about five minutes.

Your card arrives already linked to your account. There is nothing to program and no app to install.

Step by step

1. Open the sign-in email. We send it to the address you ordered with. Tap the link in it — that is how you sign in, and there is no password to set. See Signing in.
2. Fill in your profile. Name, title, company, photo, and the buttons you want: phone, email, WhatsApp, LinkedIn, website. See Editing your profile.
3. Publish it. Until you press Publish, your page shows a holding message and nobody can see your details. This is deliberate — an unfinished profile shouldn’t be the first thing a new contact sees.
4. Tap your own card. Hold your phone against it. Your profile should open. If nothing happens, read Phones and tapping.
5. Check the QR code. Your profile has one. It is the fallback for phones that can’t tap, and it opens the same page.

If your card doesn’t open anything

A card can be in one of three states, and the page tells you which:

• Not set up yet — the card exists but hasn’t been linked to an account. This is how cards leave us before they’re assigned.
• Active — it opens its destination.
• Switched off — it shows a short “this card is no longer in use” page. Nothing of yours is shown.

If your new card says “not set up yet”, email hello@tapx.sg with the code printed on it and we’ll link it. If you were given the card to join early access, use the page’s Join TapX early access with this card button instead: see Activating a card.

Still stuck? Email hello@tapx.sg and a person will answer.