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Words we use

Short definitions for the terms that appear across this help centre.

Card — the physical plastic or metal card with an NFC chip inside.

Card link — the web address written on the chip, in the form tapx.sg/c/ followed by an eight-character code. It never changes for the life of the card.

Card code — those eight characters. They avoid letters and digits that look alike (no 0, O, 1, I or L), so a code read off a card can be typed without guessing.

Destination — where a card currently sends people: a profile, a Google review page, a menu link or an uploaded menu PDF.

Handle — the last part of your profile address, like lorenz-nunis in tapx.sg/p/lorenz-nunis. Yours to choose, and it can be changed.

Lead — someone’s contact details, given to you through your profile, together with a record of what they consented to.

Marketing consent — a separate, optional tick on the lead form. Without it you may follow up about the conversation you had, but not add them to a mailing list.

NFC — the short-range radio in the chip and in phones. It works at about four centimetres and needs no battery in the card.

PDPA — Singapore’s Personal Data Protection Act, the law covering how you collect and use someone’s contact details.

Stand — a counter or table stand with the same chip inside, used by shops and restaurants instead of a card.

Tap — one read of a card. TapX counts taps so you can see whether a card or stand is being used.

vCard — the standard contact file your phone saves when someone presses “Save contact” on a profile.

Still stuck? Email hello@tapx.sg and a person will answer.