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How the pieces fit together
Card, card link, profile and lead — what each one is, and where one ends and the next begins.
Four things have names in TapX. Once these are clear, everything else in this help centre follows.
| Piece | What it is | Example |
|---|---|---|
| Card | The physical object with a chip in it | The card in your wallet |
| Card link | The address written on the chip. Permanent. | tapx.sg/c/K7M4P2QA |
| Destination | Where that link currently sends people. Changeable. | Your profile, a Google review page, a menu |
| Profile | Your own page, at your own handle | tapx.sg/p/lorenz-nunis |
| Lead | Someone else’s details, given to you with consent | A name, phone and email in your inbox |
What happens in a tap
- A phone comes near the card and reads the card link off the chip.
- The phone opens that link. It goes to TapX, not to you.
- TapX looks up what that card currently points at, and sends the phone on to the destination.
- The tap is counted. Nothing about the person tapping is collected at this point.
- If the destination is your profile, they see your details and can save you as a contact.
- If they also fill in the form, you get a lead.
Why step 3 matters. Because the phone always goes through TapX first, the destination can change without the card changing. Lose the card and it can be pointed nowhere in seconds. Change jobs and it can point somewhere new. The printing never has to keep up.
What each piece belongs to
- A card belongs to one person or one business at a time. It can be reassigned.
- A profile belongs to an account. One account can have one profile today.
- A lead belongs to whoever’s card was tapped. On team accounts (planned) leads will belong to the company, so they stay when someone leaves.
Still stuck? Email hello@tapx.sg and a person will answer.